Support Engineer - OT/ Operational Technology (the role is also open to IT Support Engineers)
Location: Perth
Salary - £45,00-£55,000
Hybrid: 3-4 days in office
Our client is building out its Operational Technology team and are looking for Support Engineers to work as part of the Technology Operations team (TechOps), taking responsibility for providing support to the Control Centre for all OT applications by responding to requests and faults, helping improve proactive monitoring, eradicating repetitive incidents, and reducing failures in the organisation’s suite of OT systems.
If you have some but not all of the knowledge/experience listed below but think this position would be of interest then please submit an application.
Candidates for this role will be required to obtain vetting to SC level which requires 5 years UK residency
Day to Day Responsibilities:
- Help with investigating and resolving faults.
- Collaboratively determine the causes of failures and drive improvement plans. This will include detailed analysis of failures/trends, based on weather, electrical load, repetitive failures, and other causes.
- Help introduce new technologies, help deliver detailed proof of concepts, research developing industry trends and recommend strategic improvements.
- You will have involvement in Cyber Security systems, by actively monitoring and reviewing the health and security of these systems. This will include participating in Cyber Response activities (both actual and mock).
Skills & Experience Required:
- Degree level (or equivalent) qualification in an IT/Computing, Engineering or Science based discipline or experience of working with OT systems
- Service Desk / Support Desk experience: troubleshooting incidents
- Customer facing ability
- Experience of Windows and Linux
- It is preferable to have a full, current driving licence.
